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Privacy Policy

Last updated: July 20, 2025

Neon Deer Data Labs, Inc. ("we", "us" or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our publicly‑available tools and services (collectively, the "Services").

1. Scope

This Policy governs personal data we collect and process in connection with our public website and tools only. Any personal data you share with us as part of a consulting engagement is governed exclusively by the terms of your Professional Services Agreement (PSA) and the attached Data Processing Addendum (DPA), if applicable, which supersede this Policy.

2. Information We Collect

2.1 Information You Provide

  • Contact details (name, email, company, role) when you fill out a form or email us;
  • Meeting details when you schedule via third‑party tools (e.g. Calendly or cal.com);
  • Credentials or tokens if you choose to connect a third‑party service (e.g. OAuth to Attio).

2.2 Automatically Collected Information

  • Server logs (IP address, browser type, referral URL, pages visited);
  • No cookies, analytics scripts, or other trackers are currently used on our site.

3. How We Use Your Information

  • To provide, maintain, and improve our Services;
  • To communicate with you (e.g. respond to inquiries, send updates);
  • To schedule and conduct meetings or demos;
  • To analyze usage trends and troubleshoot issues;
  • To comply with legal obligations.

4. Disclosure of Information

We do not sell or rent your personal data. We share it only with the categories of recipients listed below. A current, detailed list of subprocessors and third‑party vendors is available upon request at privacy@neondeerdatalabs.com.

  • Service Providers: e.g. hosting, email delivery, calendaring
  • Third‑Party Integrations: e.g. OAuth providers
  • Professional Advisors: e.g. lawyers, accountants
  • Affiliates & Acquirers
  • Law Enforcement & Legal Authorities

We may also share aggregated or de‑identified information that cannot reasonably be used to identify you.

5. Cookies & Tracking

We currently do not use cookies, analytics services, or other tracking technologies on our site. Should we implement such tools in the future (e.g. Google Analytics, PostHog), this Policy will be updated and you will be notified via the "Last updated" date.

6. Third‑Party Services

We may integrate with third‑party platforms (e.g. Attio, Calendly) to provide functionality. Any data you share through those integrations is governed by the third‑party's terms and this Privacy Policy.

7. Data Security

We do not persistently store personal data on our systems. The only credentials we temporarily handle are OAuth tokens necessary to facilitate integrations with third‑party services. All such tokens are encrypted at rest and in transit, and are retained only for as long as required to maintain your authenticated session.

  • All data in transit is protected by HTTPS/TLS encryption;
  • OAuth tokens are encrypted at rest and accessible only to authorized processes;
  • We host our services on reputable platforms (e.g., Netlify, Supabase) that provide industry‑standard physical and network security;
  • We apply regular dependency updates and secure configuration management;

Because we do not retain personal data beyond what is needed for OAuth sessions, our exposure to data breaches is minimal. In the unlikely event of a security incident involving OAuth credentials, we will promptly investigate, contain, and remediate the issue and notify you and any applicable regulators as required by law.

8. Your Rights

Depending on where you live, you may have rights under applicable privacy laws, including to access, correct, delete, or port your personal data, or to withdraw consent. To exercise any rights, contact us using the details below.

9. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from anyone under 13.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will change when we do. Please review it periodically—your continued use of our Services constitutes acceptance of any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

NEON DEER DATA LABS, INC.
100 N HOWARD ST
STE R
SPOKANE, WA 99201

Email: privacy@neondeerdata.com

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